Shipping policy
🚚 Shipping Policy (CivicSupply)
Shipping Policy
At CivicSupply, all products are made-to-order. This means each item is created specifically for you after your order is placed.
⏱️ Processing Time
Orders are typically processed within 2–5 business days.
Processing time may vary slightly during high demand periods, holidays, or promotions.
📦 Shipping Time
Once your order has been processed and shipped, estimated delivery times are:
- United States: 5–10 business days
- International: 7–21 business days
Please note that shipping times are estimates and may vary due to carrier delays or external factors beyond our control.
💵 Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.
📬 Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
⚠️ Delays
While we work with reliable shipping partners, delays may occur due to:
- Weather conditions
- Carrier issues
- High shipping volumes
CivicSupply is not responsible for delays caused by shipping carriers, but we will do our best to assist you if issues arise.
📍 Incorrect Addresses
Please ensure your shipping address is correct at checkout.
CivicSupply is not responsible for orders shipped to incorrectly provided addresses.
📧 Contact Us
If you have any questions about your order or shipping, please contact us:
👉 ShopCivicSupply@gmail.com
We typically respond within 24–48 hours.